Start with Troubleshooting for sign-in trouble, missing mail, import problems and notifications that do not arrive.
What to know first#
- Support runs through in-app tickets. On the web open Settings > Support. In the mobile apps open Settings > Support Tickets.
- Check the status page at https://status.sipher.me/status/siphermail if several things fail at once.
- Note your app version before you ask for help. See the troubleshooting page for where to find it.